FAQ

Frequently Asked Questions

Both powder and capsules are the same. We use veggie capsules which are easy to break down and absorb by the body.

You can choose which product is more convenient for you to use.  

Information regarding recommended dosage is on the back of each product’s packaging.

Our products are all whole foods not extracts, so it’s generally safe to consume for everyone.

Ordering & Payments

  1. Go to the checkout page.
  2. At the top of the page, tap “Show Order Summary.”
  3. You will find a text box where you can type in your coupon code.
  4. Enter the coupon code and click “Apply.”

Tap Order Type Coupon  >  Coupon Apply

We automatically send order change status notifications to your email, please check your junk email if you didn’t receive the emails.

Log in to your My Account page → Click “Orders”, and you can see your order status and track your orders from Auspost.

We accept Mastercard, Visa, Paypal, Apple Pay and Afterapy. We can also accept bank transfers and phone orders on request.

No Worries! Here are some options for your to complete your order:

  1. You can fill out the message form with your delivery info and what you would like to order, and we will create a manual order for you.
  2. We can help you over the phone if you prefer! Please call us or leave a voice message if we didn’t pick up the phone.

Alternatively, you can try to checkout with a different browser/device.

Our website is secured using HTTPS and your data is 100% safe. We do not keep any credit card information on our servers.

Thank you for liking our products!  Everything from 20 to 100 units on our website is wholesale pricing, with discount breaks. If you’re looking for orders over 100 units or over $500. Please get in touch here! 🙂

Subscription

There are several fantastic benefits to signing up for our subscription:

1. Locked-in Discounted Price: You secure a discount on all your orders! You’ll consistently enjoy savings on every renewal order. No more price rises!

2. Members Only Monthly Newsletter: You’ll receive a complimentary monthly newsletter filled with valuable content and videos, offering insights and guidance on how to embrace an anti-inflammatory lifestyle. This exclusive content is only for subscription members to help you live a healthier and more balanced life.

3. Exclusive Access to Giveaway Events: you will automatically be included in any new giveaway events we host throughout the year. Whether it’s an exciting new product launch, seasonal gifts, or our anniversary celebration, you’ll have the chance to participate and win incredible prizes!

4. Zero-Risk and Easy Management: Our subscription comes with zero risk and easy management. You can easily skip or cancel your subscription anytime without incurring any hidden fees.

Join us today and start enjoying the benefits of our subscription service.

Our subscription service is designed to make reordering effortless while helping you save more! With our subscription orders, you can enjoy discounts of up to 15% off on every renewal order.
To learn more about subscription plan, please visit our Subscription information page.

Take advantage of the convenience and savings our subscription service offers!

You can manage your subscription from your account page.

It’s easy to pause, cancel or adjust your service.

To learn more about how to manage your subscription plan please visit Subscription information page.

Delivery

We send orders from QLD via Australia Post every day(except on public holidays & weekends). Orders received before midday are normally sent the same day!

Delivery to most capital cities usually takes 3 – 5 business days. Rural locations can take a bit longer. Based on your location the delivery time may vary. Please visit Australia Post website to have an accurate time. 

PS. We offer Free Express Shipping on orders over $79!

All orders are sent via Australia Post. Delivery is FREE for orders over $49. Otherwise, it is just $4.95 for delivery within Australia.

We also offer Free Express Shipping for orders over $79!

→ See more delivery info

Yes, we do! The shipping costs are changing depending on the item’s weight and your area.

  • Delivery fee is FREE to New Zealand for orders over $100 AUD.
  • Delivery fee is FREE to other areas for orders over $249 AUD.

→ See more delivery info

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